Business-to-Business Sales Training and Industry Specific Sales Training

Sales Management Training Program

This is the flagship of the Sales Image sales training programs. This program creates the Sales Manager of the 21st Century. It teaches the participant how to gain maximum productivity from sales staff and sales operations. Its depth ranges from sales budgeting to forecasting to creating a team synergy like no other. This Sales Image training program is human resource development orientated maximizing sales results and profits through the effective utilization and development of an effective sales team.

Duration: 5 Day Training Program - Flexible Delivery

Training Overview available, please ask for one on 07 3273 7044

Sales Supervisor Training Program

The Sales Supervisor Training Course is a hands-on training course designed to prepare the experienced sales representative/professional for the role of sales supervision. This course lays the foundation into sales management. It teaches the participant how to develop their staff to become more effective in their roles whilst at the same time improving staff retention rate.

Duration: 3 Day Training Course - Flexible Delivery

Training Overview available, please ask for one on 07 3273 7044

Advanced Consultative Selling Techniques

Advanced Consultive Selling Techniques is an advanced sales training program specifically designed for the experienced sales professional to further their skills to an even higher level of professionalism. This program would also cover the needs of the sales professional selling services where more advanced sales techniques are required to sell concepts and potential results. Ideal for developing efficient consultants enabling them to effective promote company services.

Duration: 6 Day Training Program - Flexible Delivery

Training Overview available, please ask for one on 07 3273 7044

Retail Account Management Training Program

This training program has been built specifically for Manufacturers or Distributors Account Executives/Managers and Dealer Managers who develop retail reseller accounts. The program trains them to an extremely high standard of Business Relational Selling. This program teaches the participant how to develop their accounts by knowing how to work with the reseller to grow their business. The focus being not how to 'sell into' the account but how to 'sell out'. By the reseller selling more product profitability, then the reorders grow significantly.

Duration: 5 Day Training Program - Flexible Delivery

Training Overview available, please ask for one on 07 3273 7044

Sales Professional Training Program

This is the complete introductory level training program for the development of Sales Representatives/Consultants/Executives into high return Sales Professionals. This program has sufficient depth in content to allow for experienced Sales Representatives/Executives not formally trained, to benefit significantly from attendance. The program covers the complete sales cycle from lead generation through to post sale servicing. This programs exceeds all others in its depth and its attention to detail integrating theoretical knowledge with 'street smarts' to develop the complete professional.

Note: There are a number of industry specific versions of this program which have been enhanced to meet the individual needs of separate industries, contact us about your individual needs.

Duration: 5 Day Training Program - Flexible Delivery

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Telesales Professional Training Course

This program develops the modern Telesales Professional capable of advanced telephone selling and able to grow accounts through advanced product ranging techniques. On completion, participants are able to make cold calls to prospective customers/clients to book appointments for sales staff, answer questions regarding the company and its products, perform customer needs analysis over the telephone, create positive images about the product or service to heighten interest in purchase, be able to close the sale, and to complete the sales process leaving the customer impressed with the professionalism of the caller from your company. Selling over a telephone requires exceptional communication skills, this program provides these skills for success.

Duration: 3 Day Training Course - Flexible Delivery

Training Overview available, please ask for one on 07 3273 7044

Telemarketing Professional Training Program

This program has a number of the skills used in the Telesales Professional Course but does hot have the same coverage in the selling skills area. This course has been designed to training the person who will call for appointments for sales representatives/consultants/executives; conduct market research via telephone; provide customer service support; co-ordinate orders, co-ordinate customer bookings etc. This course creates the top professional Telemarketer.

Duration: 2 Day Training Course - Flexible Delivery

Training Overview available, please ask for one on 07 3273 7044

Customer Service - You Make the Difference

Companies are increasingly recognizing the importance of quality customer service to their organizations. Quality customer service results in repeat business and the opportunity to increase profits. The aim is to "delight" the customer so that they will perceive the "value" they receive in service is worth paying for. Quality customer service is provided by employees who feel that they are worthy members of the "team". When they feel proud of their company and understand the importance of their role in it, they will see that servicing the customer in a positive manner is vital to the ongoing well being of themselves and the organization. The "Customer service - You Make the Difference" training course develops this attitude into staff so that they want to provide exemplary customer service and teaches the participant the key ways of creating the "delighted" customer, the one who comes back to buy again.

Duration: 1 Day Training Course - Flexible Delivery

Short Course Training Overview available, please ask for one on 07 3273 7044